RETURN AND EXCHANGE

CONDITIONS

The exchange and return of the goods being of the adequate quality is made within 14 calendar days from the date of receipt of the order. The exchange and return of the product are made if the specified product was not in use, if its marketable condition, consumer properties, seals, factory and original packaging are preserved, as well as if there is a document confirming the fact of its purchase.

We do not accept for return the items that do not comply with our return rules. Such items will be sent back to the buyer.

PROCEDURE

In Kyiv You can exchange or return the goods on using the courier service “Nova Poshta", or You can personally bring back the goods to our showroom, located at 24a, Mykhailivska Street, Kyiv city, any day 12:00 to 19:00.

In Ukraine You can exchange or return the goods on using the courier service “Nova Poshta". The goods can be exchanged or returned within 14 days from the date of purchase.

You can contact us by e-mail: hello@katsurina.com or by phone number: +38 098 498 48 40.